WHITE PAPER - Banks need to get smarter, attract the right customers, implement customer level risk management, and implement risk adjusted customer relationship pricing and all of this is dependent on trusted data. This paper examines the impact of unreliable data on retail banks. It then defines the requirements needed to guarantee data reliability in banking.
Posted: November 4, 2009 | Published: November 2, 2009


Topics:  Banking Industry | Business Process Management | Customer Data Management | Data Governance | Data Management | Data Quality | Marketing | Retail Banking Services | Risk Assessment | Risk Management | Sales | Sales and Marketing Software

WHITE PAPER - Operational excellence is a simple concept with complex implications. Consistently doing things well across every element of the value chain is clear enough in principle. The ultimate goal is a "single source of truth" where senior executives have shared visibility into all parts of the organization, enabling management by facts.
Posted: October 29, 2009 | Published: June 2, 2009


Topics:  Business IT Alignment | Business Metrics | Business Process Management | Enterprise Resource Management | Financial Reporting | Financial Systems | Financing | Marketing | Operational Metrics (Systems) | Sales Information Systems

WHITE PAPER - Read this paper to learn how analytics can help you leverage the right combination of people, processes, and information. With analytics, you can analyze your sales and marketing processes to gain insights more quickly and improve business performance. Read on to learn how by using analytics you can increase top-line revenue.
Posted: October 26, 2009 | Published: October 26, 2009


Topics:  Business Intelligence | Business Performance Management | Business Process Management | Business Processes | Marketing | Reporting Software | Revenue Projections | Sales | SAP (Product)

WHITE PAPER - This paper discusses the key obstacles that stand in the way of marketers garnering good insights into retention rates and customer profitability and presents a solution on how to overcome these obstacles. You'll also learn how to increase customer loyalty and retention while increasing revenue.
Posted: October 23, 2009 | Published: October 23, 2009


Topics:  CRM | CRM Best Practices | Customer Loyalty | Customer Retention | Customer Satisfaction | Customer Service | Customer Service Best Practices | Market Trends | Marketing

WEBCAST - As a sales manager, you may not have access to business analytics that may be telling a story about your team's performance. What analytics do you need in order to answer questions that may come down from upper management? In this session, you'll learn about what you need to see, report on, and summarize to manage your team's performance.
Posted: October 19, 2009 | Premiered: October 19, 2009


Topics:  Analytic Applications Software | Business Intelligence | Business Intelligence Software | Business Performance Management | Dashboards | Data Management | Data Management Software | Marketing | Sales

CASE STUDY - In an attempt to tailor and more effectively promote its programs, the Metro Atlanta YMCA turned to Birst for a new set of Business intelligence (BI) tools. Birst delivered with features that included automated dashboards and adhoc reporting at a fair price. Read on to learn the benefits YMCA experienced when they switched to Birst.
Posted: October 19, 2009 | Published: October 19, 2009


Topics:  Analytic Applications Software | Business Intelligence | Business Intelligence Software | Customer Data Management | Customer Data Management Software | Dashboards | Marketing | Reporting Software | Software as a Service

WHITE PAPER - In this paper you will learn how the roles and responsibilities of marketers has evolved since the web has become a big part of your customer’s buying process. Read on to learn how you can optimize lead nurturing to pump up your sales pipeline.
Posted: October 7, 2009 | Published: October 7, 2009


Topics:  Business Intelligence | Lead Generation | Lead Management | Marketing | Marketing Information Systems | Marketing Literature | Sales | Sales and Marketing Software

WHITE PAPER - This guide will show you five steps you can take to turn the creation of customer-centric content into a core competency and map that information for right-time delivery that keeps your prospects focused on the success you can help them achieve.
Posted: October 7, 2009 | Published: October 7, 2009


Topics:  Content Delivery | CRM | Lead Generation | Lead Management | Marketing | Marketing Literature | Sales | Sales and Marketing Software

WHITE PAPER - This white paper shows how scientific studies of marketing and sales effectiveness are now yielding information that can help an organization better tune its sales and marketing efforts.
Posted: October 7, 2009 | Published: October 7, 2009


Topics:  Business Intelligence | Lead Generation | Lead Management | Marketing | Marketing Information Systems | Marketing Literature | Sales | Sales and Marketing Software

WHITE PAPER - Lead scoring is often touted as the new secret sauce that transforms marketing from art to science. This guide will walk you through the process step-by-step, ensuring you have just what you need to drive continuous lead engagement, satisfy the needs of your salespeople, and play a key role in the generation of revenues.
Posted: October 7, 2009 | Published: October 7, 2009


Topics:  Business Intelligence | Lead Generation | Lead Management | Marketing | Marketing Information Systems | Marketing Literature | Sales | Sales and Marketing Software

WHITE PAPER - Quality leads result in easier/better sales. It is also agreed that taking time away from selling to generate leads cuts into sales productivity. Closer alignment between sales and marketing could improve both of these factors and reduce the disconnect that exists today. Read on to learn how to attack these costly and divisive issues.
Posted: October 7, 2009 | Published: October 7, 2009


Topics:  Business Intelligence | Lead Generation | Lead Management | Marketing | Marketing Information Systems | Marketing Literature | Sales | Sales and Marketing Software | Sales Force Automation

PRESENTATION TRANSCRIPT - This Presentation Transcript shares strategies for analyzing CRM data, finding lost revenue opportunities, improving sales forecasting and optimizing overall campaign effectiveness.
Posted: October 5, 2009 | Published: October 5, 2009


Topics:  Business Performance Management | Campaign Management | CRM Analytics | Lead Generation | Marketing | Sales and Marketing Software | Sales Channels | Sales Force Automation | Sales Representatives

WHITE PAPER - CRM is all about sharing knowledge to drive more revenue and better support your customers. Relavis CRM will provide you with all the information you need to make the right decisions about your customers and prospects.
Posted: September 16, 2009 | Published: September 16, 2009


Topics:  Collaborative Applications Software | CRM | CRM Best Practices | CRM Software | Lotus Notes | Marketing | Mobile CRM

WEBCAST - This webcast shares strategies for analyzing CRM data, finding lost revenue opportunities, improving sales forecasting and optimizing overall campaign effectiveness.
Posted: September 11, 2009 | Premiered: September 11, 2009


Topics:  Business Performance Management | Campaign Management | CRM Analytics | Lead Generation | Marketing | Sales and Marketing Software | Sales Channels | Sales Force Automation | Sales Representatives

PODCAST - This podcast shares strategies for analyzing CRM data, finding lost revenue opportunities, improving sales forecasting and optimizing overall campaign effectiveness.
Posted: September 11, 2009 | Premiered: September 10, 2009


Topics:  Business Performance Management | Campaign Management | CRM Analytics | Lead Generation | Marketing | Sales and Marketing Software | Sales Channels | Sales Force Automation | Sales Representatives