PODCAST - Download this podcast to learn more about moving your contact center applications and Unified Communications (UC) strategies to the cloud. Uncover the benefits and pain points involved, and get help deciding if a cloud-based communication strategy is worthwhile for your organization.
Posted: May 14, 2012 | Premiered: April 24, 2012


Topics:  Contact Center Management | Contact Center Services | Contact Center Software | Contact Centers | Hardware | Hardware Virtualization | Outsourcing | Remote Offices | Remote Users | ROI | Security | TCO | Unified Messaging

PRESENTATION TRANSCRIPT - This presentation transcript explores the options of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions and potential pain points, and get help deciding if the cloud is a good option for your organization.
Posted: May 10, 2012 | Published: April 24, 2012


Topics:  Contact Center Management | Contact Center Services | Contact Center Software | Contact Centers | Hardware | Hardware Virtualization | Outsourcing | Remote Offices | Remote Users | ROI | Security | TCO | Unified Messaging

WHITE PAPER - Explore how you can enable an effective Unified Communications and Collaboration (UCC) strategy for your mobile enterprise. Discover considerations to make, use cases, and more.
Posted: May 1, 2012 | Published: May 1, 2012


Topics:  Application Programming Interfaces | Collaboration | Mobile Device Management Software | Mobile IP | Mobile Middleware | Mobile Workers | PBX | ROI | Smart Phones | Tablet PC | Telecommunications Carrier Systems | Unified Messaging | Unified Messaging Systems

WHITE PAPER - Read this white paper to learn how to calculate the ROI of your requirements management tools and discover if your investment is worth the outcome.
Posted: May 1, 2012 | Published: April 30, 2012


Topics:  Application Development | Application Life-Cycle Management | ROI | Software Development Life-Cycles | Software Development Methodologies | Software Development Tools | Software Metrics | Software Project Management | Software Quality Assurance

WHITE PAPER - Do you know how to execute? You'd better hope so. Execution separates the winners from the losers. Read this resource, taken from the upcoming book, 'Return on Execution,' and learn why a return on execution is the ultimate business difference-maker. Discover a method for measuring your return on execution and learn why business alignment is key.
Posted: April 27, 2012 | Published: April 27, 2012


Topics:  Business Intelligence | Business Intelligence Software | CEOs | Data Management | ROI

WEBCAST - This webcast explores the option of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions, and get help deciding whether being in the cloud or on-premise is best for your organization.
Posted: April 27, 2012 | Premiered: April 24, 2012


Topics:  Contact Center Management | Contact Center Services | Contact Center Software | Contact Centers | Hardware | Hardware Virtualization | Outsourcing | Remote Offices | Remote Users | ROI | Security | TCO | Unified Messaging

ESSENTIAL GUIDE - Many firms are now planning to run mission critical workloads on public cloud, according to this research from Forrester and BMC.
Posted: April 23, 2012 | Published: March 10, 2012


Topics:  CIOs | Cloud Computing | Private Cloud | Public Cloud | ROI | Server Virtualization | Surveys | Virtual Machine

ASSESSMENT TOOL - Many companies are realizing that fixed asset management can be time-consuming and complex, causing them to look for alternative strategies for tracking and reporting. Luckily, new management solutions can help simplify the process, improve efficiency, and cut costs. Check out what these platforms can offer by utilizing this ROI calculator.
Posted: April 23, 2012 | Published: April 20, 2012


Topics:  Asset Management (Finance) | Asset Management Services | Enterprise Asset Management Software | Financial Reporting | Fixed Assets | Reporting Software | ROI

EGUIDE - Read this expert e-guide to learn eight software quality metrics that foster ALM success without breaking the bank. Also learn key considerations to keep in mind in order to get the best return on your automation investments.
Posted: April 19, 2012 | Published: April 19, 2012


Topics:  Application Life-Cycle Management | Application Life-Cycle Management Software | Business Process Automation | ROI | Software Quality Assurance | Software Testing | Testing

WHITE PAPER - Want to achieve faster ROI with WAN optimization? Read the latest IDC report and discover how you can cut IT costs without compromising performance, gain greater efficiency, and improve productivity and overall satisfaction.
Posted: April 18, 2012 | Published: January 29, 2010


Topics:  Application Performance Management | Cloud Computing | Disaster Recovery | Network Monitoring | Network Performance | Remote Office Connectivity | Remote Offices | Remote Users | ROI | WAN

WHITE PAPER - In this exclusive case study, discover how one major financial institution saved millions with a dedicated cloud management software that allowed them to eliminate many manual processes out of their cloud and realize the many benefits of cloud computing.
Posted: April 5, 2012 | Published: July 21, 2011


Topics:  Cloud Computing | Cloud Management | Data Center Management | Private Cloud | Public Cloud | ROI | Self-Service Applications Software | Server Virtualization

ANALYST REPORT - Organisations can earn an incremental ROI of 241 percent by using big data technology to examine large and complex data sets, according to this report from Nucleus Research.
Posted: April 5, 2012 | Published: April 5, 2012


Topics:  Business Intelligence | Data Analytics | ROI | Social Computing | Social Networking

ANALYST REPORT - Adding mobile access and social collaboration to CRM delivers significant benefits, this report from Nucleus Research reveals.
Posted: March 16, 2012 | Published: March 16, 2012


Topics:  CRM | CRM Best Practices | ROI | Smart Phones | Social Networking | Tablet PC

EGUIDE - In this expert e-guide, gain insight from desktop virtualization guru, Brian Madden, and discover how traditional local desktops differ from VDI as well as the pros and cons of each approach. Find out the top reasons why you should and shouldn't consider VDI, and how you can calculate the ROI on your VDI investment.
Posted: March 12, 2012 | Published: March 12, 2012


Topics:  Desktop Applications Management | Desktop Management | Desktop Virtualization | Remote Access Software | ROI | VDI | Virtual Desktop Infrastructure

ANALYST BRIEF - Juniper Research analyses the growing market for mobile apps in this report extract.
Posted: March 9, 2012 | Published: March 9, 2012


Topics:  HTML | ROI | Smart Phones | Tablet PC | Telecommunications Industry | Telecommunications Services | Telecommunications Software