WHITE PAPER - Operational excellence is a simple concept with complex implications. Consistently doing things well across every element of the value chain is clear enough in principle. The ultimate goal is a "single source of truth" where senior executives have shared visibility into all parts of the organization, enabling management by facts.
Posted: October 29, 2009 | Published: June 2, 2009


Topics:  Business IT Alignment | Business Metrics | Business Process Management | Enterprise Resource Management | Financial Reporting | Financial Systems | Financing | Marketing | Operational Metrics (Systems) | Sales Information Systems

WEBCAST - As a salesforce.com customer, you understand gathering data is only the first step towards success. Reports from Salesforce still require a lot of hands-on manipulation to get to the level of insight you and your executives need to make effective decisions.
Posted: October 26, 2009 | Premiered: October 19, 2009


Topics:  Business Intelligence | Business Intelligence Software | Business Process Management | Data Management | Sales | Sales and Marketing Software | Sales Force Automation | Sales Information Systems

WEBCAST - Find out how you can get the sales solution of the future today. In this webcast, you learn how creating a connected, collaborative sales team can help you win new business, as well as keep the business you already have.
Posted: September 9, 2009 | Premiered: September 9, 2009


Topics:  Business Intelligence | Collaboration | CRM | CRM Software | Productivity | Sales | Sales and Marketing Software | Sales Information Systems | Sales Representatives

PRODUCT DEMO - In this multimedia demo, learn how Pivotal CRM's flexible, innovative features and design give sales users an edge and make them feel the system was built just for them.
Posted: July 23, 2009 | Published: July 23, 2009


Topics:  CRM | Customer Data Management | Customer Retention | Customer Satisfaction | Customer Support Software | Sales | Sales Force Automation | Sales Information Systems

WHITE PAPER - This Beagle Research Group Profile examines how analytics solutions such as OnDemand solutions by Business Objects can help Salesforce users to strategically leverage sales and other data.
Posted: June 17, 2009 | Published: June 17, 2009


Topics:  Compliance (Finance) | CRM | CRM Analytics | CRM Analytics Software | Reporting Software | Sales and Marketing Software | Sales Force Automation | Sales Information Systems | Sales Order Management | Workforce Management Software | Workforce Planning

WHITE PAPER - Leadership teams in today's strongest sales groups have discovered best practices to achieve exponential results. This SAP Executive Insight looks at leading-edge companies and examines how they excel in areas where most sales organizations struggle.
Posted: June 8, 2009 | Published: June 1, 2009


Topics:  Contact Management | CRM | Pricing | Sales | Sales Channels | Sales Force Automation | Sales Information Systems | Sales Order Management | Sales Representatives

WHITE PAPER - Operational excellence is a simple concept with complex implications. Consistently doing things well across every element of the value chain is clear enough in principle. The ultimate goal is a "single source of truth" where senior executives have shared visibility into all parts of the organisation, enabling management by facts.
Posted: June 5, 2009 | Published: June 2, 2009


Topics:  Business IT Alignment | Business Metrics | Business Process Management | Enterprise Resource Management | Financial Reporting | Financial Systems | Financing | Marketing | Operational Metrics (Systems) | Sales Information Systems

WHITE PAPER - This paper examines the challenges salespeople face, the growing Web 2.0 trend in the enterprise, and the drivers for a new breed of social applications that complement traditional CRM systems to help sales users close more deals quickly.
Posted: September 19, 2008 | Published: September 19, 2008


Topics:  Collaboration | CRM Best Practices | Customer Satisfaction | Enterprise | Mobile CRM | Mobile Workers | Productivity | Sales Channels | Sales Force Automation | Sales Information Systems | Sales Representatives | Social Networking