EGUIDE - Many networking channel partners have put up the investment to understand and sell hardware components for unified communications (UC). This Pocket E-Guide details what skills you need to have to bring UC to life.
Posted: November 5, 2009 | Published: November 5, 2009


Topics:  Communications Networks | Communications Systems | Telephony Services | Telephony Systems | Unified Messaging | Unified Messaging Systems | VoIP

WEBCAST - On today's converged networks -- where data traffic competes with latency-sensitive applications such as VoIP, video conferencing, and virtual machines -- only the greediest survive and thrive. Watch this webinar to learn about bandwidth issues, network resource allocation, and real-time applications management.
Posted: November 5, 2009 | Premiered: October 28, 2009


Topics:  Bandwidth Management | Converged Networks | Network Applications Software | Network Management Software | Network Monitoring Software | Network Performance Management Software | Packet Shaping | Systems Management Software | VoIP | WAN

PODCAST - In this edition of Reality Check, telecom analyst and resident expert Jon Arnold discusses the five things you should know about SIP. Take a listen and learn about SIP trunking, presence, mobile SIP and more.
Posted: November 2, 2009 | Premiered: November 2, 2009


Topics:  Computer Telephony Applications Software | Converged Networks | IP Telephony | SIP | Telephony Services | Unified Messaging | VoIP

WHITE PAPER - Enterprises can realize value from their UC programs by following some basic practices, such as allowing for sufficient up-front planning, finding the right champion, and establishing cross-functional teams to manage program implementation. This article provides basic guidelines for implementing a successful UC program. Read on to learn more.
Posted: October 28, 2009 | Published: October 28, 2009


Topics:  Digital Telephony | Telecom Spending | Telecommunications Services | Unified Messaging | Unified Messaging Systems | VoIP

WEBCAST - This webcast takes a look at the bandwidth issues that inevitably come up with the use of voice and video conferencing over IP. It covers issues like voice quality metrics, tips and tricks for improving voice quality, and the similarities between managing video and voice content. Read on to learn more.
Posted: October 22, 2009 | Premiered: October 22, 2009


Topics:  Network Management | Network Performance | Network Traffic Management | Packet Shaping | Videoconferences | Videoconferencing Standards | Voice Networking | VoIP | WAN

ANALYST REPORT - The purpose of this paper is to describe the attributes of a true customer-centric converged solution. From these attributes, a framework to measure and compare providers' converged solutions emerges. We will conclude with a review of Sprint's approach to offering true convergence to business and government customers.
Posted: October 20, 2009 | Published: July 23, 2009


Topics:  Communications Networks | Converged Networks | IP Networks | LAN | Network Provisioning | Telecom Provisioning | Telecommunications Carrier Systems | Telecommunications Service Providers | Unified Messaging | VoIP

WHITE PAPER - Some small businesses are proactively finding roads to recovery, using network technology to reposition themselves. Their rules: Rethink the way business has been done, and accelerate recovery by investing in 21st-century technology that raises revenues, controls costs, and/or improves cash flow.
Posted: October 19, 2009 | Published: October 19, 2009


Topics:  IP Phones | IP Telephony | IP Videoconferences | Productivity | Telecom Spending | Teleconferences | VoIP

TRIAL SOFTWARE - Get instant messaging, web conferencing, VoIP, point-to-point video, mobile capabilities and more in this Lotus Sametime 60-day-trial.
Posted: October 5, 2009 | Published: October 5, 2009


Topics:  Lotus Notes | Mobile Device Management | Unified Messaging | Video Chat Software | Video Systems | VoIP

WEBCAST - Many organizations are hesitant to make the transition from their traditional private branch exchange (PBX) to IP telephony due to the complexity of the process. Watch this webcast to receive a complete customer-tested migration roadmap that takes the complexity out of making this switch.
Posted: October 2, 2009 | Premiered: October 2, 2009


Topics:  IP PBX | IP Telephony | Networking | Telephony Systems | Unified Messaging | VoIP

WHITE PAPER - Read more about improving your communications and simplifying the device-centric world with SIP Communications for Dummies 2nd Edition.
Posted: September 17, 2009 | Published: November 21, 2008


Topics:  Business Communications | Communications Systems | Enterprise | Internet | Mobile Device Management | Mobile Workers | Productivity | SIP | VoIP

WHITE PAPER - As Unified Communications (UC) moves increasingly from promise to implementation, questions arise about the best ways to establish UC solutions. This paper describes effective approaches to unifying communications, the importance of optimizing your network infrastructure and how embracing converged communications can increase business productivity.
Posted: September 14, 2009 | Published: September 14, 2009


Topics:  Collaboration | Communications Networks | Messaging Software | Network Management | Networking | Unified Messaging | Unified Messaging Systems | Voice Networking | VoIP | VPN | WAN | WAN Switching | Web 2.0

WHITE PAPER - This E-Guide explains how companies can leverage communications, collaboration and business applications to build a UC solution that produces short- and long-term ROI.
Posted: September 14, 2009 | Published: September 1, 2009


Topics:  IP PBX | IP Services | IP Telephony | Telephony Services | Telephony Systems | Unified Messaging | Unified Messaging Systems | VoIP

PRODUCT OVERVIEW - Five9 is the leader in on-demand call center products. Watch this overview to learn about all the products Five9 has to offer to help improve your call center operations and learn just how easy it is to use the many products available from Five9.
Posted: September 11, 2009 | Published: September 10, 2009


Topics:  Automatic Call Distribution Systems | Call Center Management | Call Center Services | Call Center Software | Call Centers | CRM | CRM Best Practices | VoIP

WHITE PAPER - As experts in every stage of the Unified Communications solution lifecycle, HP can implement solutions for your organization to reduce costs, enhance business responsiveness, and increase end-user productivity.
Posted: September 10, 2009 | Published: August 19, 2009


Topics:  IP Networks | IP PBX | IP Telephony | Telephony Systems | Unified Messaging | Unified Messaging Systems | VoIP

WHITE PAPER - Because employees on the move require consistent access to people and data, enterprises have invested heavily in communications. HP and Ericsson have combined their strengths to provide an innovative, standards-based framework to unify and consolidate all the elements of an enterprise communications infrastructure.
Posted: September 10, 2009 | Published: September 1, 2009


Topics:  IP PBX | IP Switching | IP Telephony | Unified Messaging | Unified Messaging Systems | Voice Communications Hardware | Voice Communications Software | VoIP