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Help Desk Software
The 10 Worst Practices for Technical Support and How to Overcome Them
sponsored by NTR Global
Gartner's Magic Quadrant for IT Event Correlation and Analysis
sponsored by BMC Software, Inc
Service Desk Consolidation Cuts Costs and Increases Service Quality
sponsored by BMC Software, Inc


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sponsored by Velocity Integrations Software, Inc.

TRIAL SOFTWARE - VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change.
Posted: September 21, 2009 | Published: September 18, 2009

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Topics:  CRM Software | Help Desk Management | Help Desk Software | Help Desks | Human Resources Software | Reporting Software | Software | Technical Support Staff


sponsored by ScriptLogic Corporation

TRIAL SOFTWARE - How are you currently tracking your help desk issues? Does your homegrown solution have too many limitations? Or is the enterprise solution you currently have overkill? Whichever scenario best describes you…we can help.
Posted: September 8, 2009 | Published: September 8, 2009

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Topics:  Help Desk Management | Help Desk Software | IT Management | Network Management Software | Remote Access Software | Windows Server Software



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