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Today's Top Reports
Most Popular Reports on:
Help Desks
The 10 Worst Practices for Technical Support and How to Overcome Them
sponsored by NTR Global
Gartner's Magic Quadrant for IT Event Correlation and Analysis
sponsored by BMC Software, Inc
Help Desk vs. Service Desk: Which One is Right for You
sponsored by Numara Software


2 Matches
sponsored by Velocity Integrations Software, Inc.

TRIAL SOFTWARE - VI Service Desk fulfills the need to provide consistent, centralized service and support. Tickets are prioritized, assigned to the proper resources and escalated to the next support tier when necessary. Robust Ad-hoc reporting helps IT track trends and justify change.
Posted: September 21, 2009 | Published: September 18, 2009

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Topics:  CRM Software | Help Desk Management | Help Desk Software | Help Desks | Human Resources Software | Reporting Software | Software | Technical Support Staff


sponsored by ScriptLogic Corporation

TRIAL SOFTWARE - Desktop Authority® Password Self-Service™ provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls.
Posted: April 15, 2009 | Published: April 10, 2009

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Topics:  Authentication | Help Desks | Password Management Software | Passwords | Self-Service Applications Software | SQL Server | User Interfaces | Windows



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