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Help Desk Software
The 10 Worst Practices for Technical Support and How to Overcome Them
sponsored by NTR Global
Gartner's Magic Quadrant for IT Event Correlation and Analysis
sponsored by BMC Software, Inc
Service Desk Consolidation Cuts Costs and Increases Service Quality
sponsored by BMC Software, Inc


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sponsored by Numara Software

WEBCAST - The Numara Track It! helpdesk/ asset management solution offers a fully integrated “Change Management” module that provides flexibility for seamless upgrades of services - hardware and software. Watch this webinar to learn how this comprehensive solution tool allows anyone to manage change from any location without the cost of...
Posted: June 8, 2009 | Premiered: June 8, 2009

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Topics:  Asset Management Services | Change Management | Cost Benefit Analysis | Help Desk Management | Help Desk Management Services | Help Desk Software | IT Best Practices | IT Services | Software Licensing | Software Maintenance


sponsored by Numara Software

WEBCAST - View this Webcast to explore the challenges in designing a workable change management process, defining approval workflows and to hear examples of creating audit trails for Sarbanes-Oxley compliance with respect to IT changes.
Posted: March 28, 2008 | Premiered: March 1, 2008

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Topics:  Business Process Management | Change Management | Customer Service | Help Desk Management | Help Desk Software | Help Desks | Sarbanes-Oxley Compliance | Workflow Software



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