VIDEO - With just under 100 days to go to the Vancouver 2010 Olympic Winter Games, Magnus Alvarsson, chief integrator at Atos Origin explains what has been done so far and what lies ahead for the technology team. Watch this video to understand the remaining steps that must be taken to ensure the 2010 Olympics go off without any major problems.
Posted: November 24, 2009 | Premiered: November 12, 2009


Topics:  Change Management | Disaster Planning | Disaster Recovery | IT Best Practices | IT Infrastructure | IT Management | ITIL | Quality Control | Systems Management | Testing

VIDEO - Watch this video to learn some of the steps Atos Origin took to make sure the Beijing 2208 Olympic Games were successful and learn some of the steps they are taking for future Olympic Games, including Vancouver 2010 and London 2012.
Posted: November 24, 2009 | Premiered: November 24, 2009


Topics:  Change Management | Configuration Management | Data Quality | IT Infrastructure | IT Management | ITIL | Systems Management | Systems Management Services | Testing

SCREENCAST - Service Operation, the fourth book in the IT Infrastructure Library (ITIL) Version 3 publications, assists readers in developing management practices to ensure customers are satisfied and receive the value they expect. BMC experts have compiled an overview based on Service Operation, including valuable commentary, practical guidance and examples.
Posted: November 3, 2009 | Premiered: November 3, 2009


Topics:  Business Intelligence | Change Management | Configuration Management | IT Infrastructure | IT Management | ITIL

PODCAST - In this podcast, learn about a unified approach to IT management. Discover how to decrease complexity introduced by virtualization and cloud computing to ensure optimal performance of your virtual and physical environments.
Posted: October 16, 2009 | Premiered: October 16, 2009


Topics:  Cloud Computing | Data Center Infrastructure Efficiency | Data Center Management | Data Management | IT Infrastructure | ITIL | Network Monitoring | Reporting Software | Server Virtualization

WEBCAST - In this webcast, learn about a unified approach to IT management. Discover how to decrease complexity introduced by virtualization and cloud computing to ensure optimal performance of your virtual and physical environments.
Posted: October 16, 2009 | Premiered: October 16, 2009


Topics:  Applications Management | Cloud Computing | Data Centers | IT Infrastructure | ITIL | Network Monitoring | Reporting Software | Server Virtualization | Service Level Management | Virtual Machine Monitor

VIDEO - In an exclusive interview with Sharon Taylor, you'll hear her address the negative user comments about ITIL V3, the improved potential for ROI and the new V3 certification path.
Posted: August 17, 2009 | Premiered: August 7, 2009


Topics:  Best Practices | Business IT Alignment | Change Management | Help Desk Management Services | Infrastructure Services | ITIL | ROI | Service Level Management

PODCAST - It's a top priority to keep your applications running and end users happy. Discover how application performance management can help you quickly dive into the root causes of problems, before they negatively affect your network and users.
Posted: July 17, 2009 | Premiered: August 25, 2009


Topics:  Application Infrastructure | Application Performance Management | Application Performance Management Software | Application Portfolio Management | Dashboards | IT Best Practices | IT Infrastructure | IT Management | IT Service Management | IT Spending | ITIL | Network Monitoring

PODCAST - Rebecca Wetteman, Vice President with Nucleus Research, discusses the impact of the current economic climate on IT spending and how IT leaders can justify and articulate the value of infrastructure projects like application performance management.
Posted: July 17, 2009 | Premiered: July 16, 2009


Topics:  Application Infrastructure | Application Performance Management | Application Performance Management Software | Dashboards | IT Best Practices | IT Infrastructure | IT Management | IT Service Management | IT Spending | ITIL

WEBCAST - This webinar will show you why Numara® FootPrints® 9, a highly flexible and practical service desk solution, is the best value in the service desk market today.
Posted: January 6, 2009 | Premiered: January 6, 2009


Topics:  Dashboards | IT Service Management | ITIL | Metrics | Productivity | Systems Management

WEBCAST - This webinar and service catalog demo will show you how Numara FootPrints Service Catalog will help your organization quickly provide an attractive menu of services tailored to your customers while providing transparency of service costs.
Posted: January 6, 2009 | Premiered: January 6, 2009


Topics:  Business Intelligence | Change Management | Configuration Management | Customer Satisfaction | ITIL | Portfolio Management (IT Management)

WEBCAST - This webinar will show you how Numara FootPrints 9 provides practical, rapid ITIL v3 enablement for the vital processes that support the demands of your customers and focuses on providing the best possible experience to your customers.
Posted: January 6, 2009 | Premiered: January 6, 2009


Topics:  Change Management | Configuration Management | IT Asset Management | ITIL | Knowledge Management | Systems Management

PODCAST - This podcast looks closely at a unique data recovery solution for IBM AIX Environments called EchoStream for AIX.
Posted: May 9, 2008 | Premiered: May 9, 2008


Topics:  Continuous Data Protection | Data Recovery | Disaster Recovery | IT Managers | IT Systems | ITIL | Replication