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sponsored by McAfee, Inc.
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sponsored by Compuware Corporation
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sponsored by BMC Software, Inc
SCREENCAST -
Service Operation, the fourth book in the IT Infrastructure Library (ITIL) Version 3 publications, assists readers in developing management practices to ensure customers are satisfied and receive the value they expect. BMC experts have compiled an overview based on Service Operation, including valuable commentary, practical guidance and examples.
Posted: November 3, 2009 | Premiered: November 3, 2009
Topics: Business Intelligence | Change Management | Configuration Management | IT Infrastructure | IT Management | ITIL
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sponsored by Vision Solutions
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sponsored by HP, Intel, & VMware
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sponsored by Platform Computing Corporation
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sponsored by Rackspace Hosting & Limelight Networks
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sponsored by IBM
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sponsored by Dell and Symantec
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sponsored by Freudenberg IT
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sponsored by Forsythe Technology Solution
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sponsored by CA
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sponsored by Dell, Inc.
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sponsored by Dell, Inc.
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sponsored by IBM
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