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	Integrating Unified Communications into Business Applications to Improve Customer Service - Podcast sponsored by IBM PODCAST - UC is not a product or system, but rather a way of envisioning how communications works within an enterprise to support its business goals. Posted: November 24, 2008 \| Premiered: November 23, 2008 Topics: Call Center Management \| Contact Center Services \| Customer Support Software \| Instant Messaging Software \| Unified Messaging Systems

	Using Exchange Server 2007 for Voicemail sponsored by Microsoft WEBCAST - Join Microsoft IT Pro Evangelist, Harold Wong, for this informative webcast to learn more about: Posted: November 18, 2008 \| Premiered: December 4, 2008 Topics: Email Management \| Email Management Software \| Email Software \| Microsoft Exchange \| Unified Messaging \| Unified Messaging Systems \| VoIP

	Integrating Unified Communications into Business Applications to Improve Customer Service - Videocast sponsored by IBM VIDEO - Achieving "customer intimacy" is the fundamental basis of solid business strategy. In this videocast, Don Van Doren of UniComm Consulting explains what UC is and is not and how it can enhance the nature of customer interactions. Posted: September 22, 2008 \| Premiered: September 19, 2008 Topics: Business Communications \| Call Center Management \| Contact Center Services \| Customer Support Software \| Instant Messaging Software \| Unified Messaging Systems

	Five steps to mobile unified communications sponsored by BlackBerry PODCAST - Join a wireless technologies specialist as he counts down the five critical considerations when investigating a mobile unified communications solution. Posted: September 15, 2008 \| Premiered: September 15, 2008 Topics: Integrated Access Devices \| Mobile Device Management \| Mobile Device Management Software \| Mobile Workers \| Unified Messaging \| Unified Messaging Systems \| Wireless Computing \| Wireless Internet \| Wireless Messaging \| Wireless Security \| Wireless Telephones

	Merging Mobility with Unified Communications sponsored by BlackBerry WEBCAST - Unified Communications is about getting the right information, in the right context, sent to the right people with the right timing. Posted: August 25, 2008 \| Premiered: August 25, 2008 Topics: Email \| Instant Messaging \| Mobile Device Management \| Mobile Workers \| PBX \| Remote Computing \| Remote Office Connectivity \| Remote Users \| Unified Messaging Systems \| Wireless Internet \| Wireless Messaging \| Wireless Telephones

	Enhance your phone system and Simplify IT with Dell and Microsoft Unified Communications sponsored by Dell, Inc. WEBCAST - In this webcast learn about the identity and presence factors of Microsoft Unified Communications and how these factors control the future of communications and how to track them. Posted: August 14, 2008 \| Premiered: July 18, 2008 Topics: Communications Software \| Internet Email Services \| IP Telephony \| Unified Messaging \| Unified Messaging Systems

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