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sponsored by Dimension Data Global

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	Overcoming the Challenges of Green Procurement through eProcurement sponsored by Dimension Data Global WHITE PAPER - This eBook discusses nine eProcurement best practices. It also demonstrates how they will help you reduce environmental waste while implementing and managing your Green purchasing program. Posted: September 30, 2008 \| Published: September 26, 2008 Topics: Benefits \| Best Practices \| CRM \| eProcurement \| ERP \| Internal Controls \| Supplier Management \| Systems Integration \| Training

	Enterprise Benefits of Real-time Contact Center Performance Management sponsored by Genesys WHITE PAPER - Real-time CCPM solutions give contact center management an objective and quantifiable method for identifying, capturing and communicating customer or operational issues quickly enough to prevent them from causing more damage. Posted: July 17, 2008 \| Published: April 3, 2008 Topics: Benefits \| Contact Centers \| Dashboards \| Enterprise \| Manufacturing \| Marketing \| Productivity \| Sales

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