WHITE PAPER - Managing the virtual infrastructure end-to-end is becoming more challenging as virtual environments continue to grow and more data center elements meld into the "cloud". This whitepaper will discuss the push for continued virtualization and the "cloud", and present you with questions that will help you create the best organizational strategy.
Posted: November 23, 2009 | Published: November 23, 2009


Topics:  Business Service Management | Data Center Infrastructure Efficiency | Data Center Management | IT Infrastructure | IT Management | ITIL | Server Virtualization | Systems Management

WHITE PAPER - This IDC White Paper examines the roles of virtualization and automation in improving operational efficiencies. Delivering end-to-end service visibility across both physical and virtual infrastructures is a key requirement for preventing service outages or failures.
Posted: November 13, 2009 | Published: May 25, 2009


Topics:  Business Service Management | Change Management | Configuration Management | Data Center Management | IT Management | IT Managers | IT Service Management | Server Virtualization | TCO

WHITE PAPER - To meet business demands for higher levels of performance and availability – all while adding services and reducing costs – IT has to modernize. A strong service assurance capability enabled by available Business Service Management (BSM) solutions can help you modernize IT and deliver compelling business benefits.
Posted: November 3, 2009 | Published: November 3, 2009


Topics:  Business Intelligence | Business Management | Business Performance Management | Business Process Management | Business Service Management | Service Level Management

WHITE PAPER - By giving your people the tools and resources to work more effectively, you are giving your business the opportunity to operate more efficiently.
Posted: October 5, 2009 | Published: October 5, 2009


Topics:  Business Process Management | Business Process Management Software | Business Service Management | Enterprise | Work Breakdown Structure | Work Environment

WHITE PAPER - IBM has developed a strategy for a dynamic infrastructure that will help organizations address higher service expectations, rising cost pressures and new risks and threats.
Posted: October 2, 2009 | Published: February 13, 2009


Topics:  Business Continuity Planning | Business Intelligence | Business Management | Business Service Management | Infrastructure Management | Infrastructure Services | SOA

WHITE PAPER - The purpose in this IBM Redpaper is to introduce you to the concepts used in the IBM BPM Enabled by SOA methodology. The IBM® Business Process Management (BPM) Enabled by SOA Method provides a structured process for developing an organization's cross-functional, customer-focused, end-to-end core business processes.
Posted: September 29, 2009 | Published: March 26, 2009


Topics:  Business Continuity Planning | Business Management | Business Performance Management | Business Process Management | Business Service Management | SOA | SOA Governance

WHITE PAPER - This white paper discusses the increased demand placed on financial services organizations to improve their straight-through processing (STP) levels across all business units.
Posted: September 11, 2009 | Published: September 1, 2009


Topics:  Business Management | Business Process Management | Business Service Management | Business Service Management Software | Financial Services | Financial Services Industry | SOA | SOA Governance

WHITE PAPER - This paper gives tips on how CIOs and LOB executives can close the gap between them when it comes to an organization’s ability to most strategically utilize technology to optimally leverage the value and power of information for the success of the organization.
Posted: September 11, 2009 | Published: September 1, 2009


Topics:  Business Intelligence | Business Management | Business Process Management | Business Service Management | CIOs | IT Best Practices | IT Management | Retail Banking Services

WHITE PAPER - Increasing cost controls and unpredictable cost increases are leading many enterprises to rethink how they support their business-to-business (B2B) operations. As a result, many enterprises are choosing to outsource B2B integration by partnering with a managed services provider.
Posted: September 11, 2009 | Published: September 1, 2009


Topics:  B2B | B2B Integration | B2B Integration Software | Business Service Management | Business Service Management Software | Business Systems | ROI

WHITE PAPER - There is no question that the successful implementation of Service-Oriented Architecture (SOA) relies on a careful and holistic approach to business planning. One of the most important tools in the evaluation, purchase, and ongoing use of SOA is this body of best practices that vendors, consultants, and customers have compiled.
Posted: September 9, 2009 | Published: April 3, 2008


Topics:  Business Intelligence | Business Process Management | Business Service Management | ERP | ERP Software | SOA | SOA Governance

WHITE PAPER - Successful execution of an SOA strategy, combined with the release of the business value contained in legacy systems, can bring five proven benefits to the enterprise. Functioning as both a software development environment and a delivery framework, SOA provides a mechanism for defining business services and operating models.
Posted: September 9, 2009 | Published: July 24, 2008


Topics:  Business Processes | Business Service Management | Business Service Management Software | Business Systems | Legacy Applications Software | SOA | SOA Governance

WHITE PAPER - The Sybase Analytic Appliance is revolutionizing the data warehouse appliance market by integrating the leading column-based analytic software with hardware from the industry's number one provider of UNIX systems. Read this paper for more.
Posted: August 6, 2009 | Published: July 7, 2009


Topics:  Business Intelligence | Business Performance Management | Business Process Management | Business Service Management | Data Center Management | Data Center Networking | Data Warehouses | Database Administration | UNIX

WHITE PAPER - Download this white paper for an extensive summary of <i>The Performance Manager, Proven Strategies for Turning Information into Higher Business Performance</i>, a book that examines the partnership between decision-makers and the people who provide them with information to drive better decisions.
Posted: July 20, 2009 | Published: February 14, 2008


Topics:  Business Environment | Business Integration Software | Business Intelligence | Business Management | Business Performance Management | Business Process Management | Business Service Management | Business Structures | Business Systems | Customer Service Best Practices

WHITE PAPER - Today, the latest BI solutions put the power of advanced business intelligence into the hands of more people throughout the organization - improving the speed and accuracy of decision-making from top to bottom. Knowing your business, market, customers, and competition is critical for any organization. Read this for more...
Posted: July 20, 2009 | Published: April 23, 2009


Topics:  Business Integration Software | Business Intelligence | Business Management | Business Performance Management | Business Process Automation | Business Process Management | Business Service Management | Business Structures | Business Systems | Dashboards | Data Management | Data Management Software | Decision Support Systems

WHITE PAPER - In a challenging economy, the price paid for bad decisions can be dire. Even average decisions can cost your organization dearly. See how information sweet spots and performance management can help you not only weather the storm, but be better prepared to steer your way with greater agility into the upturn.
Posted: July 20, 2009 | Published: March 11, 2009


Topics:  Business Intelligence | Business Management | Business Performance Management | Business Process Management | Business Service Management | Business Structures | Economic Environment | Enterprise Resource Management | Performance Testing