WHITE PAPER - Read this paper to learn Niel Nickolaisen's proven model for strategic and tactical alignment of IT with business objectives - enabling IT to do more for the business with less. By implementing all four components of Niel's model, IT can dramatically reduce system downtime and closely align their efforts and investments with business priorities.
Posted: October 26, 2009 | Published: October 26, 2009


Topics:  Change Management | Downtime | High Availability | IT Best Practices | IT Spending | Systems Management | Systems Management Software | Windows Server Software

WHITE PAPER - APC® by Schneider Electric enables you to adapt your data center to the changing needs of a business. With the same InfraStruXure® HD-Ready architecture, you can start out with a low-density data center, and later scale up to high density as needed without picking up the phone to call for more capacity, engineering or quotes.
Posted: October 23, 2009 | Published: October 23, 2009


Topics:  Change Management | Cooling Capacity | Data Center Infrastructure Efficiency | Data Center Management | Data Centers | Downtime | Systems Management Software

WHITE PAPER - The purpose of this white paper is to highlight best practices of identifying and managing changes that might occur on a construction project, and provide a process to effectively manage changes on construction projects.
Posted: October 8, 2009 | Published: April 1, 2009


Topics:  Best Practices | Change Management | Construction Industry | Contract Management | Contracts | Project Management

WHITE PAPER - This paper provides seven practical steps any information security organization can take to improve information system security and achieve compliance with relevant regulations, standards and internal security and operational policy.
Posted: October 5, 2009 | Published: April 27, 2009


Topics:  Change Management | Compliance (Systems Operations) | Compliance Audits | Configuration Management | Cybersecurity | Cyberterrorism | Federal Information Security Management Act of 2002 | Information Security | Security Policies

WHITE PAPER - HP recently announced availability of a driver for their long-fielded HP Network Automation product which delivers integrated support of virtual switches (vSwitches) – virtual network elements that exist within VMWare’s ESX virtual server platform.
Posted: October 1, 2009 | Published: October 1, 2009


Topics:  Change Management | Configuration Management | Network Configuration Management | Network Management | Network Management Protocols | Network Performance | Server Virtualization | Server Virtualization Software | VMware | VMware ESX

WHITE PAPER - Lights-Out IT Management refers to the automation of both problem identification and problem resolution. The successful implementation of Lights-Out IT Management is built upon an integrated system that provides three key management functions: find, configure, and monitor. Read on to learn more.
Posted: September 16, 2009 | Published: September 16, 2008


Topics:  Change Management | Configuration Management | IT Infrastructure | IT Management | Network Management | Network Management Software | Network Managers | Network Monitoring | Network Performance | Network Performance Management Software | Networking

WHITE PAPER - Successful CRM implementations require 3 basic fundamentals - methodology, management, and continuous improvement. This white paper addresses key components of a CRM implementation methodology which will ensure success: Project Team Organization, Implementation Roadmap, Project Lifecycle, and Post-implementation Approach.
Posted: September 8, 2009 | Published: September 8, 2009


Topics:  Business Process Management | Change Management | CRM | CRM Best Practices | CRM Services | Customer Satisfaction | Project Management | Project Portfolio Management

WHITE PAPER - This paper describes seven practical steps information security professionals can take to integrate controls into IT production operations, to simultaneously achieve NERC compliance goals, and also IT operational and security goals.
Posted: July 31, 2009 | Published: December 8, 2008


Topics:  Business Intelligence | Business IT Alignment | Change Management | Compliance (Systems Operations) | Data Security | Information Security | Operational Support Systems | Risk Management

WHITE PAPER - Achieving and maintaining compliance tops the list of ongoing IT projects for many organizations ranging from small regional companies to giant multinationals. Read this brief document to learn what Tripwire solutions have to offer.
Posted: July 31, 2009 | Published: December 22, 2008


Topics:  Change Management | Compliance (Systems Operations) | Compliance Audits | Configuration Management | Payment Card Industry | Payment Card Industry Data Security Standard Compliance | Risk Management | Security Audits | Security Management

WHITE PAPER - Read this paper to learn how to eliminate all undesired changed within the enterprise by following the steps outlined here.
Posted: July 30, 2009 | Published: December 8, 2008


Topics:  Business Process Management | Change Management | Compliance (Systems Operations) | Configuration Management | ERP | Security Audits | Security Managers | Security Policies

WHITE PAPER - Change data capture (CDC) technology has become a strategic component of many data warehouse and business intelligence (BI) architectures. Read this paper and learn how to use change date capture technology with Microsoft SQL server intergration services in real time.
Posted: July 8, 2009 | Published: July 2, 2008


Topics:  Change Management | Data Integration | Database Administrators | Database Management | Server Management | SQL | SQL Server

WHITE PAPER - In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
Posted: June 18, 2009 | Published: June 15, 2009


Topics:  Change Management | CIOs | Configuration Management | Help Desks | IT Service Management | IT Services | ITIL | Service Level Management | Service Process Optimization Software | Workforce Planning

WHITE PAPER - The journey to ITIL is challenging and requires clarity of vision and a disciplined execution to achieve that vision. By following ITIL practices, your IT organization will become more closely integrated with the business. BMC recommends making the journey to ITIL in a sequence of six incremental steps, the phases of which are driven through...
Posted: June 18, 2009 | Published: June 15, 2009


Topics:  Business IT Alignment | Business Process Automation | Business Process Management | Business Service Management | Change Management | Compliance (Systems Operations) | IT Best Practices | IT Service Management | ITIL | Sales Force Automation | Service Level Management | Workforce Management Software

WHITE PAPER - IT executives and their teams need a comprehensive and accurate view of IT services. A service catalog includes all relevant details about your services, including which service level agreements (SLAs) are associated with it, who is able to request it, how much it costs, and how to fulfill it. This paper describes the IT Infrastructure...
Posted: June 17, 2009 | Published: June 15, 2009


Topics:  Application Life-Cycle Management | Business Process Automation | Change Management | Configuration Management | IT Service Management | IT Services | ITIL | Portfolio Management (IT Management) | Service Level Management | SLA | SLA Management Services | SOA | SOA Governance

WHITE PAPER - Unparalleled agility is the promise of virtualization. But managing change, staying compliant, and preventing virtual sprawl are just a few of the challenges you could face before you reap the rewards. VMware joined us recently to co-author 7 must-read tips for striking the perfect balance in your virtual environment.
Posted: June 17, 2009 | Published: June 15, 2009


Topics:  Capacity Planning | Change Management | Compliance (Systems Operations) | Configuration Management | High Availability | High Performance Computing | Server Consolidation | Server Virtualization | Server Virtualization Software | Storage Capacity | Storage Consolidation | Storage Virtualization | VMware | VMware Server