WHITE PAPER - This white paper discusses key issues surrounding configuration management and compliance, such as IT department's need to lower costs, increase management flexibility and control, and increase responsiveness to business needs and requirements.
Posted: January 8, 2009 | Published: November 1, 2007


Topics:  Business Processes | Change Management | Configuration Management | Hardware | Infrastructure Management | IT Departments | ITIL | Risk Management | Software

WHITE PAPER - The Comarch OSS Suite includes the Network Inventory Management solution, which allows for dividing the network into domains with different user groups and roles assigned.
Posted: January 6, 2009 | Published: January 6, 2009


Topics:  Business Intelligence | Change Management | Internet Access | Network Management | SOA | Systems Management

WHITE PAPER - This paper describes the HP approach and highlights the key opportunities to reduce the risks, costs, and time required to develop, deliver, and maintain high quality applications.
Posted: December 29, 2008 | Published: December 23, 2008


Topics:  Application Life-Cycle Management | Applications Management | Applications Software | Business IT Alignment | Change Management | Cost Benefit Analysis | Java | SOA

WHITE PAPER - Bladed environments have proven their ability to reduce complexity and costs, while also delivering an impressive level of flexibility to help organizations of all types and sizes quickly adapt to evolving requirements and realties.
Posted: December 20, 2008 | Published: December 19, 2008


Topics:  Best Practices | Blade Servers | Change Management | Enterprise | Financial Services | ITIL | ROI

WHITE PAPER - This whitepaper explains precisely how real-time analysis, combined with in-memory correlation, and automated notification and remediation capabilities can provide you with unprecedented network visibility, security and control.
Posted: December 15, 2008 | Published: December 15, 2008


Topics:  Business Intelligence | Change Management | ERP | Network Security | Systems Management | Troubleshooting

WHITE PAPER - Oracle Advanced Customer Services can be a valuable investment. Read this whitepaper to assess the level of services offered and help determine if this investment can benefit your organization.
Posted: December 11, 2008 | Published: December 11, 2008


Topics:  Change Management | CRM | Customer Service | Databases | Enterprise | IT Infrastructure | ITIL | Oracle (Product)

WHITE PAPER - This white paper examines the IT Infrastructure Library Version 3® (ITIL V3®) and the Project Management Body of Knowledge (PMBOK).
Posted: December 10, 2008 | Published: December 10, 2008


Topics:  Business Service Management | Change Management | IT Infrastructure | IT Service Management | ITIL | Project Management

WHITE PAPER - This white paper provides an overview of the PMBOK® and the key process areas and functions within the IT Infrastructure Library.
Posted: December 10, 2008 | Published: January 1, 2006


Topics:  Change Management | Content Delivery | IT Service Management | ITIL | Project Management | Risk Management

WHITE PAPER - This document provides step-by-step instructions for deploying devices powered with Windows Mobile 6 in an IT infrastructure that is based on the Windows Essential Business Server 2008 (Windows EBS 2008) server solution.
Posted: December 5, 2008 | Published: December 5, 2008


Topics:  Change Management | Configuration Management | Intellectual Property | IT Infrastructure | Productivity | Security | Windows | Windows Server Software

WHITE PAPER - The use of Agile methods to deliver software can result in shorter delivery timescales, reduced costs and enhanced quality. This white paper demonstrates it.
Posted: December 2, 2008 | Published: December 2, 2008


Topics:  Application Life-Cycle Management | Application Life-Cycle Management Software | Change Management | Configuration Management | GUI | Java | Testing

WHITE PAPER - This white paper describes steps IT executives must take to manage an IT service management (ITSM) implementation to maximize its value and ensure that it achieves the full transformational effect it is capable of delivering.
Posted: December 1, 2008 | Published: November 26, 2008


Topics:  Change Management | IT Infrastructure | IT Service Management | IT Systems | ITIL | ROI | Strategic Planning

WHITE PAPER - This module provides an overview of the context of contemporary business continuity planning, and will explain the root causes of unplanned interruption events and the role of planners in preventing them or minimizing their business impact.
Posted: November 26, 2008 | Published: November 26, 2008


Topics:  Business Continuity Planning | Business Systems | Change Management | Data Management | Data Security | Disaster Recovery | IT Infrastructure | Testing

WHITE PAPER - This paper describes the selection of an ISSU design, which requires a comprehensive approach that considers various permutations of redundant and non-redundant router architectures.
Posted: November 25, 2008 | Published: November 25, 2008


Topics:  Application Life-Cycle Management | Application Performance Management | Change Management | Downtime | High Availability | Operating Systems | SLA | Testing

WHITE PAPER - A tool designed to handle database change management tasks can simplify processes, streamline complex tasks, reduce the chance for errors, and minimize downtime.
Posted: November 20, 2008 | Published: November 20, 2008


Topics:  Application Life-Cycle Management | Applications Management | Change Management | Database Administrators | Databases | XML

WHITE PAPER - Data center professionals can rid themselves of messy racks, sub-standard under floor air distribution, and cable sprawl with a minimum of heartache and expense. This paper outlines several innovative approaches.
Posted: November 20, 2008 | Published: November 20, 2008


Topics:  Change Management | Cooling Equipment | Data Center Management | Data Centers | IT Infrastructure | Rack Enclosures | Routing | UPS