WHITE PAPER - Read this white paper to learn the four key initiatives for attacking network management inefficiency and how automation solutions from HP can help.
Posted: November 13, 2009 | Published: September 25, 2009


Topics:  Business Process Automation | Business Processes | Change Management | Configuration Management | IT Management | Network Configuration Management | Network Management | Network Performance

WHITE PAPER - This IDC White Paper examines the roles of virtualization and automation in improving operational efficiencies. Delivering end-to-end service visibility across both physical and virtual infrastructures is a key requirement for preventing service outages or failures.
Posted: November 13, 2009 | Published: May 25, 2009


Topics:  Business Service Management | Change Management | Configuration Management | Data Center Management | IT Management | IT Managers | IT Service Management | Server Virtualization | TCO

WHITE PAPER - This paper takes a new look at the SAP upgrade process in light of emerging best practices and new technologies. This report offers a discussion of the value of both technical and functional upgrades as well as a discussion of some of the best practices to enhance the value of your SAP upgrades while lowering overall cost.
Posted: November 10, 2009 | Published: November 10, 2009


Topics:  Change Management | Configuration Management | ERP | ERP Software | Risk Management | SAP (Product) | Software as a Service | Software Best Practices | Software Maintenance | Software Upgrades

WHITE PAPER - In this article, the best advice on upgrading to SAP ERP 6.0 is compiled into a list of SAP upgrade do’s and don’ts for your reading enjoyment and practical use. Also included are some customer lessons from those who have upgraded to ERP 6.0 and have stories to tell.
Posted: November 10, 2009 | Published: November 10, 2009


Topics:  Change Management | Configuration Management | ERP | ERP Software | NetWeaver | SAP (Product) | Software as a Service | Software Best Practices | Software Configuration Management | Software Testing | Software Upgrades

WHITE PAPER - HP has a long and proud tradition of partnering with technology leaders to help ensure success in both good economies and bad. This paper provides practical advice and insight into the rules these leaders followed to realize the full potential of virtualization.
Posted: October 28, 2009 | Published: July 25, 2009


Topics:  Cloud Computing | Compliance (Systems Operations) | Configuration Management | Data Center Management | Data Centers | Disaster Recovery | Green Data Center | Server Virtualization | Server Virtualization Software

WHITE PAPER - In this Handbook, you'll learn how Mobile User Management has emerged as the most effective application of ITSM leveraging ITIL to support mobile user connectivity and mobile application access.
Posted: October 8, 2009 | Published: October 8, 2009


Topics:  Capacity Planning | Configuration Management | Help Desk Management | High Availability | IT Infrastructure | IT Service Management | Mobile Device Management | Mobile Workers | Service Level Management | User Needs Assessments

WHITE PAPER - This paper provides seven practical steps any information security organization can take to improve information system security and achieve compliance with relevant regulations, standards and internal security and operational policy.
Posted: October 5, 2009 | Published: April 27, 2009


Topics:  Change Management | Compliance (Systems Operations) | Compliance Audits | Configuration Management | Cybersecurity | Cyberterrorism | Federal Information Security Management Act of 2002 | Information Security | Security Policies

WHITE PAPER - There has been a lot of interest among students lately on the details surrounding the CCNA (Cisco Certified Network Associate) specializations and their relationship with the corresponding CCNP specializations. The purpose of this white paper is to put all the information about these into one concise reference document.
Posted: September 22, 2009 | Published: September 22, 2009


Topics:  Certification Programs | Configuration Management | Routing | Routing Protocols | Training | Training and Educational Services | Wireless Networks | Wireless Security

WHITE PAPER - SQL Server is the relational database used for storing all content, data, and configuration information used by Office SharePoint Server 2007. Protecting SharePoint requires protecting each of the three architectural tiers. This whitepaper will discuss the need to protect all three tiers of SharePoint's implementation architecture.
Posted: September 18, 2009 | Published: September 18, 2009


Topics:  Business Intelligence Software | Configuration Management | Content Management | Data Loss Prevention (DLP) | Data Management | Data Security | Downtime | High Availability | Indexing (Information Management) | Microsoft Office | Server Management | SQL | SQL Server

WHITE PAPER - Lights-Out IT Management refers to the automation of both problem identification and problem resolution. The successful implementation of Lights-Out IT Management is built upon an integrated system that provides three key management functions: find, configure, and monitor. Read on to learn more.
Posted: September 16, 2009 | Published: September 16, 2008


Topics:  Change Management | Configuration Management | IT Infrastructure | IT Management | Network Management | Network Management Software | Network Managers | Network Monitoring | Network Performance | Network Performance Management Software | Networking

WHITE PAPER - This white paper describes the CMS (configuration management system) as emphasized in ITIL V3, and explores how it differs from a CMDB. Further, it shows how a CMS increases your ability to make better IT decisions that impact business agility, productivity, and quality of service.
Posted: August 20, 2009 | Published: August 20, 2009


Topics:  CIOs | CMDB | Configuration Management | Data Centers | Database Management | IT Infrastructure | IT Management | ITIL

WHITE PAPER - While enterprises are often able to achieve compliance during an audit, they often have difficulty maintaining compliance on an ongoing basis. Learn how Red Hat Enterprise Linux's built-in features will allow your business to develop a robust implementation for managing all security necessary to achieve and maintain compliance on an on-going basis.
Posted: August 20, 2009 | Published: August 19, 2009


Topics:  Application Deployment | Configuration Management | Data Management | Data Security | Linux | Managed Security Services | Open Source | Open Source Software | Payment Card Industry Data Security Standard Compliance | Regulatory Compliance | Security Management

WHITE PAPER - Achieving and maintaining compliance tops the list of ongoing IT projects for many organizations ranging from small regional companies to giant multinationals. Read this brief document to learn what Tripwire solutions have to offer.
Posted: July 31, 2009 | Published: December 22, 2008


Topics:  Change Management | Compliance (Systems Operations) | Compliance Audits | Configuration Management | Payment Card Industry | Payment Card Industry Data Security Standard Compliance | Risk Management | Security Audits | Security Management

WHITE PAPER - Read this paper to learn how to eliminate all undesired changed within the enterprise by following the steps outlined here.
Posted: July 30, 2009 | Published: December 8, 2008


Topics:  Business Process Management | Change Management | Compliance (Systems Operations) | Configuration Management | ERP | Security Audits | Security Managers | Security Policies

WHITE PAPER - In these tough economic times, how do you address the challenge of reducing costs without diminishing your service quality? Companies can lower costs significantly and meet the growing demand for services by taking a more holistic approach. This paper discusses the importance of taking a unified approach to service support management and...
Posted: June 18, 2009 | Published: June 15, 2009


Topics:  Change Management | CIOs | Configuration Management | Help Desks | IT Service Management | IT Services | ITIL | Service Level Management | Service Process Optimization Software | Workforce Planning