WHITE PAPER - This technical brief explores the challenges of accessing and managing Oracle and non-Oracle data sources, then explains how Toad for Data Analysts provides the solution.
Posted: December 8, 2008 | Published: December 8, 2008


Topics:  Data Management | Database Administration | Database Administrators | Databases | Oracle (Product) | Security | SQL | Training

WHITE PAPER - This white paper examines existing data-loading methods and best practices to easily incorporate data into SAP solutions.
Posted: December 3, 2008 | Published: December 3, 2008


Topics:  Best Practices | Data Integration | Data Management | Databases | ERP | SAP (Product) | Spreadsheets | TCO | Training

WHITE PAPER - This white paper provides an analysis of a comprehensive survey with 144 senior IT managers examining the impact training and skill level had on the success of 377 IT projects.
Posted: December 1, 2008 | Published: November 26, 2008


Topics:  CIOs | Employee Monitoring | IT Asset Management | IT Managers | Project Management | Training | Training and Educational Services | Training Software

WHITE PAPER - In every organization there are wasteful activities, both in operations and in communications. Seldom, however, are these activities conveniently labeled as wasteful, nor do these activities standout and beg for improvement. In fact...
Posted: October 24, 2008 | Published: March 13, 2008


Topics:  Collaboration | Training | Video Services | Video Systems | Video-over-DSL | Videoconferences | Videoconferencing Software | Videoconferencing Systems

WHITE PAPER - This eBook discusses nine eProcurement best practices. It also demonstrates how they will help you reduce environmental waste while implementing and managing your Green purchasing program.
Posted: September 30, 2008 | Published: September 26, 2008


Topics:  Benefits | Best Practices | CRM | eProcurement | ERP | Internal Controls | Supplier Management | Systems Integration | Training

WHITE PAPER - This survey explains the actual costs incurred by 35 U.S. organizations that lost confidential information and had a regulatory requirement to publicly notify affected individuals.
Posted: September 24, 2008 | Published: September 24, 2008


Topics:  Data Encryption | Data Security | Financial Services | IT Managers | ROI | Training

WHITE PAPER - You may wonder what sorts of everyday applications are available in a Linux desktop environment. You can do anything with Linux that you can with Windows. Try the Linux alternative offered through the IBM® Open Collaboration Client Solution (OCCS).
Posted: August 20, 2008 | Published: August 20, 2008


Topics:  Collaboration | Collaborative Applications Software | Desktop Applications Management | Desktop Management | File Formats | Linux | Linux Desktop Environment | Training

WHITE PAPER - This whitepaper discusses a different culture that is developing for learning and training departments. This new cultures prime concern is meeting monetary and fiscal targets.
Posted: August 15, 2008 | Published: August 15, 2008


Topics:  Customer Service | eLearning Software | Employee Monitoring | ROI | Staffing | Training

WHITE PAPER - E2E SI define as a "golden thread" that elegantly ties together all deployment lifecycle phases, weaving project work packages and workflows together for maximum efficiency and making IPTV deployments and enhancements predictable.
Posted: August 5, 2008 | Published: January 1, 2007


Topics:  IPTV | Network Management | Testing | Training | User Experience

WHITE PAPER - A well-managed communications infrastructure means your business reaches its goals AND stays ahead of the competition. In this Quest white paper, learn to improve business performance with a successful unified communications implementation. Read it today.
Posted: August 5, 2008 | Published: May 1, 2008


Topics:  Business Processes | Disaster Recovery | Regulatory Compliance | Training | Unified Messaging | Unified Messaging Systems | VoIP

WHITE PAPER - This paper discusses various technologies that can help IT managers plan and implement a more comprehensive and effective strategy for expanding data center capabilities while reducing power consumption.
Posted: July 24, 2008 | Published: June 1, 2006


Topics:  Best Practices | Collaboration | Data Centers | IT Managers | Software | Training | Vendors | VMware

WHITE PAPER - This handbook provide legal professionals with insights into the ins and outs of eDiscovery and offers recommendations on how to develop a proactive approach to litigation readiness.
Posted: July 15, 2008 | Published: January 1, 2006


Topics:  Best Practices | Electronic Discovery | Electronic Discovery Software | Email | Legal Environment | Legal Services Industry | Training

WHITE PAPER - This white paper explains how MicroStrategy's enterprise strength, scalable platform and self-service technology enable organizations to achieve pervasive BI at the lowest industry ownership costs.
Posted: June 9, 2008 | Published: June 1, 2008


Topics:  Business Intelligence Software | Data Warehouses | Downtime | IT Infrastructure | Reporting Software | ROI | Staffing | TCO | Training

WHITE PAPER - The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of Avaya IP Telephony solutions specifically for the branch environment within their organizations.
Posted: June 9, 2008 | Published: March 31, 2007


Topics:  IP Telephony | Marketing | Productivity | ROI | Training | VoIP

WHITE PAPER - This paper discusses several issues related to implementing a telecommuting home worker program for contact center agents. Certainly, the particular requirements of each company will dictate the extent to which these and other concepts are implemented.
Posted: June 2, 2008 | Published: January 1, 2008


Topics:  Authentication | Contact Centers | Mobile Workers | Telecommuting | Teleconferences | Training