WHITE PAPER - Consumer spending patterns undergo significant changes during an economic downturn. This paper presents the results of a worldwide study to assess how the current recession is affecting consumer spending. This information can help operators recognize the areas of greatest revenue potential in the months ahead and adjust accordingly.
Posted: October 15, 2009 | Published: October 15, 2009


Topics:  Broadband Service Providers | Broadband Telecommunications Services | Market Research | Market Trends | Telecom Provisioning | Telecom Spending | Telecommunications Carrier Systems | Telecommunications Industry | Telecommunications Service Providers | Telecommunications Services

WHITE PAPER - Do you know what it really costs to operation your Service Desk? If your organization has not addressed Total Cost of Ownership, you are probably experiencing out-of-control cost increases and reduced service quality for end-user support. Read this white paper to learn about CompuCom's Service Desk solution.
Posted: June 22, 2009 | Published: April 1, 2009


Topics:  Best Practices | Business Intelligence | Customer Satisfaction | Economic Environment | IT Spending | Service Level Management | SLA | Strategic Planning | TCO

PRODUCT LITERATURE - FACTS®Web™ facilitates the sharing of real-time information directly from your FACTS® system to insureds, employees, and provider's web browsers through the Internet.
Posted: April 2, 2008 | Published: January 1, 2001


Topics:  Customer Satisfaction | e-Business | EDI | Integration | Internet | Security

WHITE PAPER - This paper focuses on the creation of an information "exchange" between applications or services in the context of the business process ticketing systems in an enterprise eBonding example. In this paper you will learn about application integration using the SID; Read on to learn a practical approach for project scoping and design in five steps.
Posted: November 24, 2009 | Published: November 24, 2009


Topics:  Application Development and Integration Services | Application Integration | Application Monitoring | Application Programming Interfaces | Business Process Management | Business Processes | Databases | SOA | Web Services

WEBCAST - In this webcast, learn about an IT service catalog that will help you achieve virtualization benefits like cost savings and IT agility. Discover a new operating model that enables effective virtualization and cloud computing management. Learn how IT can become more cloud-like and explore how to pave the way for an internal cloud.
Posted: October 29, 2009 | Premiered: October 29, 2009


Topics:  Cloud Computing | Infrastructure Management | IT Infrastructure | IT Management | IT Management Services | IT Service Management | Portfolio Management (IT Management) | ROI | Server Virtualization

WHITE PAPER - In this paper, Wipro Technologies focuses on the methodology EMC follows for building its Proven Solutions for organizations of all sizes and domains. This paper also demonstrates the methodology using an example of the solution development process for Microsoft Exchange in physical and VMware environments.
Posted: July 27, 2009 | Published: October 30, 2008


Topics:  ERP | ERP Software | Exchange Virtualization | Infrastructure Management | Infrastructure Services | Microsoft Exchange | SAP (Product) | VMware

WHITE PAPER - The Financial Services Industry pervades the entire IT industry. This guide gets you up to speed on essential financial areas such as Regulatory Compliance, Business Continuity, Financial Reporting, and Financial Management.
Posted: January 22, 2006 | Published: January 10, 2006


Topics:  Financial Applications Software | Financial Management | Financial Service Providers | Financial Services | Financial Services Industry | Financial Systems | Money Laundering | Sarbanes-Oxley Act of 2002 | Sarbanes-Oxley Compliance

CASE STUDY - This Internet service provider/portal operator of Globo, Brazil's largest media conglomerate, delivers the content Brazilian Web users want using PASW Statistics.
Posted: May 4, 2009 | Published: May 4, 2009


Topics:  Content Delivery | Content Management | Content Networking | Content Providers | CRM | Customer Data Management | Customer Satisfaction

ANALYST REPORT - ISVs eager to unlock the potential of cloud technology have latched onto APIs that allow them to integrate cloud technology with their own applications. Ultimate success depends on choosing the right cloud storage provider. Read this Opinion Paper from the Taneja Group to learn more.
Posted: October 15, 2009 | Published: October 14, 2009


Topics:  Cloud Computing | Electronic Discovery | Electronic Discovery Software | Information Management | Information Security | ISVs | Storage Infrastructure | Storage Management | Storage Service Providers | Storage Systems

RESOURCE CENTER - Security is all about protecting corporate information and technology assets from intruders, thieves, and vandals.
Posted: November 30, 2006 | Published: November 30, 2006


Topics:  Managed Security Services | Managed Security Services Providers | Security | Security Architectures | Security Best Practices | Security Hardware | Security Industry | Security Infrastructure | Security Software | Security Spending | Security Standards | Security Systems | Software Viruses | VPN

WHITE PAPER - Developments in alternative energy technology are creating solutions that provide network operators with the ability to reduce their energy costs and carbon footprint. Read this short whitepaper for more information about alternative energy sources that can make your wireless network more eco-friendly and save you money.
Posted: October 2, 2009 | Published: October 2, 2009


Topics:  Network Management | Network Provisioning | Power Generation Equipment | Telecom Provisioning | Telecommunications Carrier Systems | Telecommunications Service Providers | Wireless Infrastructure | Wireless Service Providers

WHITE PAPER - This paper evaluates the impact of changing market landscape on enterprise application service offerings, and evaluates traditional service models in today's context and attempts to evangelize an innovative service model which meets the need of the hour-- faster ROI at lower TCO.
Posted: September 17, 2009 | Published: August 11, 2009


Topics:  Application Integration | Applications Management | Cataloging (Information Management) | CIOs | Enterprise Applications Software | Enterprise Systems | Operational Support Systems | Software as a Service | TCO

WHITE PAPER - The USDA Rural Utilities Service and NTIA jointly announced the availability of funding and application requirements for the broadband initiatives contained in the American Recovery and Reinvestment Act (ARRA) of 2009. Read on to learn about the RUS grant program, its requirements, and how Motorola can work with you toward an RUS approved grant.
Posted: August 20, 2009 | Published: August 20, 2009


Topics:  Broadband Routers | Broadband Satellite Systems | Broadband Service Providers | Broadband Telecommunications Services | Broadband Wireless Networks | Broadband Wireless Services | Government Agencies (U.S.) | Wireless Broadband Routers | Wireless Hardware | Wireless Industry

RESOURCE CENTER - Storage challenges for IT professionals are particularly complex in today's environment of rapid obsolescence of storage hardware and digital media.
Posted: November 30, 2006 | Published: November 30, 2006


Topics:  Storage Architectures | Storage Best Practices | Storage Hardware | Storage Industry | Storage Infrastructure | Storage Management | Storage Management Services | Storage Management Software | Storage Security | Storage Service Providers | Storage Spending | Storage Systems

RESOURCE CENTER - This research guide will help you select the best Network Design and Management solution for your company. It provides Network Design and Management information on Network Design and Management products.
Posted: November 20, 2006 | Published: November 16, 2006


Topics:  IP Networks | LAN | Network Architectures | Network Best Practices | Network Convergence | Network Design | Network Infrastructure | Network Management | Network Management Services | Network Management Software | Network Protocols | Network Security | Network Service Providers | Network Testing | Networking Hardware | NGN | VPN | WAN | Wireless Networks

WHITE PAPER - Managed Service Providers working with smaller businesses can help them better protect their data with two cloud-based strategies from Iron Mountain. Learn how LiveVault and CloudRecovery can bring your customers peace of mind.
Posted: November 18, 2009 | Published: November 16, 2009


Topics:  Backups | Cloud Computing | Data Management | Data Migration | Data Recovery | Data Security | Data Storage | Disk Backups

EGUIDE - Telepresence is the best video conferencing available. This Pocket E-Guide explains how telepresence looks, feels and works; identifies key telepresence providers; and provides information to help you determine if an investment in telepresence is right for your organization.
Posted: November 23, 2009 | Published: November 20, 2009


Topics:  Teleconferencing Services | Video Telephones | Videoconferences | Videoconferencing Hardware | Videoconferencing Services | Videoconferencing Software | Videoconferencing Standards | Videoconferencing Systems | Web Conferencing Services | Web Conferencing Software

WHITE PAPER - In this white paper, we will discuss how to discover, manage, and archive information within your Exchange enterprise to successfully limit your legal exposure and protect your corporate information.
Posted: September 10, 2009 | Published: September 10, 2009


Topics:  Data Security | Data Storage | Email Archiving | Email Management | Email Security | Indexing (Information Management) | Information Retrieval Software | Microsoft Exchange | Regulatory Compliance

IT BRIEFING - This document describes concepts and definitions for governance, elements of governance, distinguishing myth from reality, approaches that go beyond "just good enough", control frameworks etc.
Posted: January 16, 2009 | Published: January 16, 2009


Topics:  Business Intelligence | HIPAA | Indexing (Information Management) | Information Retrieval Software | Instant Messaging | IT Governance | Lotus Notes | Regulatory Compliance | Risk Assessment | Risk Management

RESOURCE CENTER - Wireless technology is becoming an important component of most enterprises' IT infrastructure.
Posted: November 30, 2006 | Published: November 30, 2006


Topics:  Wireless Applications Software | Wireless Computing | Wireless Hardware | Wireless Industry | Wireless Infrastructure | Wireless Internet | Wireless Networks | Wireless Security | Wireless Service Providers | Wireless Services | Wireless Systems | Wireless WAN | WLAN | WLAN Protocols

RESOURCE CENTER - Research has shown more than 30 percent of IT spending is on integration, with software costs running into the millions of dollars for large enterprises.
Posted: November 30, 2006 | Published: November 30, 2006


Topics:  Application Development and Integration Services | Application Integration | Application Server Software | B2B Integration | Business Integration Software | EDI | Enterprise Application Integration Middleware | Integration Server Software | SOAP | Systems Integration Services | UDDI Specification | Web Services | WS-Security | XML

EBOOK - Transformation has become an overused buzzword, but its real meaning remains important. Under the microscope, operations transformation is about integrating operations silos and processes, merging disparate units in the wake of acquisitions, and reducing operational expenses.
Posted: August 28, 2009 | Published: August 27, 2009


Topics:  Business Process Automation | Business Process Management | Customer Satisfaction | IT Infrastructure | IT Management | SOA | Systems Integration | Telecommunications Service Providers

CASE STUDY - Learn why Data Reduction Systems, an information and data retention service provider switched Microsoft Dynamics CRM from salesforce.com to improve all areas of customer management.
Posted: September 9, 2009 | Published: September 9, 2009


Topics:  CRM | CRM Software | Mobile CRM | Sales | Sales and Marketing Software | Sales Force Automation

RESOURCE CENTER - Webroot Security Software-as-a-Service provides on-demand web, email, and archiving solutions that offer cost-effective alternatives to on-premise security. Webroot Web Security Service delivers URL and web content filtering, plus protection against today's complex web-based malware threats. Check out this resource center to find out more.
Posted: November 5, 2009 | Published: November 5, 2009


Topics:  Email Security | Email Security Services | Malware | Managed Security Services | Managed Security Services Providers | Security | Security Threats | Web Application Security

WHITE PAPER - This paper sets out a framework for evaluating a data center. It considers the special factors that apply to an on-demand infrastructure, many of which go well beyond the standards applicable to the average enterprise data center.
Posted: October 13, 2009 | Published: July 1, 2009


Topics:  CIOs | Data Center Management | Data Centers | ERP | ERP Software | SaaS ERP | Software Architectures | Software Selection