WHITE PAPER - Only when data is trusted can it be used in confidence in all insurance operational and analytical process activities. This paper examines the impact of unreliable data on insurance companies. It then defines the requirements needed to guarantee data reliability in insurance and offers a practical approach to creating and governing that data.
Posted: November 4, 2009 | Published: November 2, 2009


Topics:  Business Process Management | Business Process Outsourcing | Data Governance | Data Management | Data Quality | ETL (Software) | Insurance Industry | Master Data Management | Risk Assessment | Risk Management

WHITE PAPER - In this paper you will learn just how important each customer interaction is and how companies are turning to Infor CRM Epiphany Inbound Marketing for Insurance to be able to manage their customers on a highly personal basis which greatly increases customer loyalty and satisfaction which will ultimately increase sales and profitability.
Posted: July 22, 2009 | Published: July 22, 2009


Topics:  CRM | CRM Software | Customer Interaction Services | Customer Loyalty | Customer Retention | Customer Satisfaction | Customer Service | Customer Service Best Practices | Insurance Industry | Marketing

WHITE PAPER - Today, technology provides tremendous, previously untapped opportunities for a carrier to enhance the experience of channel members and ensures greater productivity. This paper describes the challenges carriers face in the area of loyalty and the ways technology enables carriers to address common agent frustrations in unprecedented ways.
Posted: December 15, 2008 | Published: December 15, 2008


Topics:  Best Practices | Insurance Applications Software | Insurance Industry | Productivity | ROI | Web Services

WHITE PAPER - Changes in the insurance industry have generated a real need for effective, automated commissions and incentive compensation management solutions. This CSSI white paper describes some of the dilemmas carriers, MGAs, producers and support staff face, and it presents the advantages of using an automated system.
Posted: October 29, 2008 | Published: January 1, 2007


Topics:  Business Intelligence | Compensation Management | Human Resources Management | Human Resources Software | Insurance Applications Software | Insurance Industry