WHITE PAPER - This article discusses the business benefits that (partner relationship management) PRM will bring to operators.
Posted: January 6, 2009 | Published: January 6, 2009


Topics:  Business Intelligence | Business Process Automation | Channel Management | ERP | PRM | SLA

WHITE PAPER - The goal of the white paper is to present a framework that IT organizations can customize for use in their environment and also the framework highlights that an IT organization must implement in order to continually improve its capabilities.
Posted: January 6, 2009 | Published: January 6, 2009


Topics:  Business Processes | CRM | Databases | IT Infrastructure | SLA | Systems Management

WHITE PAPER - This paper discusses how implementing a DQ SLA via formalized processes can transform data quality management from a constant "fire-fighting" mode to a more consistent, proactive approach.
Posted: January 5, 2009 | Published: December 24, 2008


Topics:  Data Collection | Data Governance | Data Quality | Quality Control | SLA

WHITE PAPER - The purpose of this document is to provide an overview of the requirements for a basic NetBackup™ architecture to help customers understand which components are required in a data protection solution.
Posted: December 31, 2008 | Published: December 30, 2008


Topics:  Gigabit Ethernet | Hardware | LAN | RPO | RTO | SAN | SLA | Software | Tape Drives

WHITE PAPER - This paper looks at the need for laptop and desktop data protection and, based upon recent IDC research, the key requirements firms should consider in evaluating enterprise-level online PC backup solutions.
Posted: December 15, 2008 | Published: December 15, 2008


Topics:  Configuration Management | NAS | Online Backups | RAID | SAN | Security | SLA

WHITE PAPER - QoS can be used in converged networks to provide voice packets priority access to resources, or it can be used to differentiate data packets from different application stream and provide access to resources according to policy.
Posted: December 10, 2008 | Published: December 10, 2008


Topics:  Business Intelligence | FTP | QOS | Quality Control | SLA | VoIP | WAN

WHITE PAPER - Symantec Backup Exec™ 12.5 for Windows servers is the gold standard in Windows® data protection, providing cost-effective, high-performance, disk-to-disk-to-tape backup and recovery.
Posted: December 10, 2008 | Published: December 10, 2008


Topics:  Backups | Business Intelligence | Databases | Disaster Recovery | SLA | SQL Server

WHITE PAPER - This white paper discusses the burgeoning concept of Operational Intelligence, a new approach for decision-making that allows the optimal response at the right time.
Posted: December 8, 2008 | Published: December 8, 2008


Topics:  Analytic Applications Software | Business Activity Monitoring | Business Process Management | Operational Amplifiers | Operational Support Systems | SLA | SOA | Web Services

WHITE PAPER - Read this whitepaper for a buyer's guide to email security solutions that offer protection of business continuity, data and brand image, effective implementation of email policies and regulatory compliance at national and global levels.
Posted: December 4, 2008 | Published: December 4, 2008


Topics:  Email Security | Regulatory Compliance | Security Threats | SLA | Software as a Service | Software Selection | TCO | Virus Protection

WHITE PAPER - This paper describes the selection of an ISSU design, which requires a comprehensive approach that considers various permutations of redundant and non-redundant router architectures.
Posted: November 25, 2008 | Published: November 25, 2008


Topics:  Application Life-Cycle Management | Application Performance Management | Change Management | Downtime | High Availability | Operating Systems | SLA | Testing

WHITE PAPER - Discover how to manage the entire IT environment from an IT Dashboard that acts as a 'single Pane of Glass' to deliver highly valuable and easy-to-use information from both physical and virtual environments.
Posted: November 24, 2008 | Published: November 1, 2008


Topics:  Dashboards | High Availability | IT Departments | IT Infrastructure | IT Service Management | IT Services | Server Virtualization | SLA | VMware

WHITE PAPER - This E-Guide offers a step-by-step guide for consolidating SQL Servers, also provides insight on why SQL Server consolidation is an optimization technique.
Posted: November 20, 2008 | Published: November 20, 2008


Topics:  Data Center Management | Databases | Enterprise | ERP | IT Managers | SLA | SQL | SQL Server

WHITE PAPER - This white paper provides some information on how Dorado Software can help organizations to more efficiently and cost effectively manage the various components of their IT infrastructure.
Posted: November 19, 2008 | Published: November 19, 2008


Topics:  Configuration Management | Data Centers | Database Management | Infrastructure Management | Patch Management | Regulatory Compliance | Remote Access Security | SLA | Troubleshooting | Vendors

WHITE PAPER - This white paper offers a guide for effectively diagnosing .Net application health problems, code failures and performance bottlenecks.
Posted: November 19, 2008 | Published: September 1, 2007


Topics:  .NET | Application Monitoring | Application Monitoring Software | Application Performance Management | Application Performance Management Software | Data Protection | Load Balancing | Operations Manager | Security | Service Level Management | SLA | Software Quality Assurance

WHITE PAPER - This PowerPoint presentation defines data protection service level agreements. A system of data protection service level agreements is an effective approach to tailor backup appropriately to the needs of the company's business units.
Posted: November 18, 2008 | Published: November 18, 2008


Topics:  Backup Software | Business Intelligence | Continuous Data Protection | Data Storage | Disaster Recovery | SLA | Virtual Tape Libraries